Legal
Refund Policy
Last updated: July 24, 2026
Because all VantaMoney purchases are billed by Apple or Google, refunds are processed by those platforms under their policies. AEUREON LLC cannot directly issue every platform refund, but we will always help you through the process.
Purchases made on iPhone / iPad
Apple processes App Store payments and refunds. Request one at reportaproblem.apple.com (sign in with the Apple ID used for the purchase, choose the VantaMoney purchase, and select a reason). Apple decides refund requests under its policies.
Purchases made on Android
Google processes Play billing and refunds under the Play refund policies. Request a refund from your Google Play order history, or contact Google Play support for purchases outside the immediate refund window.
Subscriptions vs. Lifetime
Canceling a subscription stops the next charge; it does not automatically refund the current period, though you keep access through the period's end.
Lifetime is a one-time purchase rather than an auto-renewing subscription; refund requests for it follow the same store processes above.
Your consumer rights
Nothing in this policy limits non-waivable rights you hold under the consumer-protection law of your country or state, including Brazilian consumer law where it applies.
We're here to help
If a store request is stuck or something about billing looks wrong, email support@vantamoney.com — include the platform (Apple/Google) and the approximate purchase date, and we'll do everything on our side to resolve it.